Cookie Policy

Last updated: March 2026

1. Introduction

This Cookie Policy explains how Keel uses cookies and similar tracking technologies when you access our website and service (onkeel.co.nz, the “Service”). Cookies are small files stored on your device that help us recognize you and enhance your experience.

For more information about how we use data generally, please see our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are commonly used to remember preferences, track usage, and improve user experience.

Types of Cookies by Duration

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device until deleted or they expire

Types of Cookies by Purpose

• Essential cookies: Necessary for the Service to function
• Analytics cookies: Help us understand how you use the Service
• Marketing cookies: Track your activity across websites (not used by Keel)
• Preference cookies: Remember your choices and settings

3. Essential Cookies

3.1 Authentication and Session Cookies

These cookies are required for Keel to function and cannot be disabled:

3.2 Why Essential Cookies Are Necessary

Without these cookies:

• You would not be able to log in
• Your account would not remain authenticated
• Your actions would not be properly secured
• The Service would not function correctly

4. Analytics

4.1 Plausible Analytics (no cookies)

Keel uses Plausible Analytics for privacy-respecting usage measurement. Plausible does not use cookies and does not collect personal data. It provides aggregate, anonymised metrics only.

4.2 What Analytics Track

Plausible collects:

• Pages visited
• Referral sources
• Device type and browser (aggregate)
• Geographic location (country level)

Analytics data is anonymised and does not identify individual users. No consent is required as no cookies are set.

4.3 Analytics Data Usage

We use analytics to:

• Identify popular features and content
• Understand user behaviour patterns
• Detect and resolve performance issues
• Improve the Service

5. Conversion Measurement Cookies

Keel uses Meta Pixel and Google Ads conversion tracking to measure the effectiveness of our advertising. These cookies are only loaded after you provide consent via our cookie banner.

These cookies measure whether someone who clicked an ad subsequently signed up. They do not serve personalised ads, build behavioural profiles, or track you across unrelated websites. If you decline cookies via our banner, these are not loaded.

6. Third-Party Cookies

Some third-party services integrated with Keel may set their own cookies:

6.1 Stripe (Payments)

If you access payment pages, Stripe may set cookies for:

• Secure payment processing
• Fraud prevention
• Payment history

Stripe’s cookie policy: stripe.com/privacy

6.2 Supabase (Authentication)

Supabase uses cookies for:

• User authentication
• Session management
• Security

Supabase’s privacy policy: supabase.com/privacy

7. Managing Your Cookies

7.1 Browser Settings

You can control cookies through your browser settings:

Chrome

1. Click Menu (three dots) > Settings
2. Go to Privacy and Security > Cookies and other site data
3. Choose your preference (Block all, Allow all, or customize)

Firefox

1. Click Menu (hamburger icon) > Preferences
2. Go to Privacy & Security > Cookies and Site Data
3. Choose your preference

Safari

1. Click Safari > Preferences
2. Go to Privacy tab
3. Adjust cookie settings

Edge

1. Click Menu (three dots) > Settings
2. Go to Privacy, search, and services > Cookies and site permissions > Cookies and data stored
3. Choose your preference

7.2 Disabling Essential Cookies

We do not recommend disabling essential cookies as this will impair or prevent Keel from functioning properly.

7.3 Do Not Track

Some browsers have a “Do Not Track” feature. Keel respects Do Not Track signals by not using non-essential analytics cookies when this feature is enabled.

8. Cookie Consent

8.1 Consent for Essential Cookies

Essential cookies do not require consent as they are necessary for the Service to function.

8.2 Consent for Analytics Cookies

By accessing Keel, you consent to the use of analytics cookies. You may withdraw this consent by disabling analytics cookies in your browser settings.

8.3 Cookie Banner

On your first visit to Keel, you may see a cookie banner. This banner allows you to:

• Accept all cookies
• Decline non-essential cookies
• Customize your cookie preferences

Your choice is stored and respected on subsequent visits.

9. Cookies on Mobile Apps

If you access Keel through a mobile application, similar tracking technologies may be used:

• Local storage
• Device identifiers
• Session tokens

These are used for the same purposes as cookies (authentication, analytics, preferences) and can be managed through your device settings.

10. Cookie Duration and Expiry

10.1 Session Cookies

Session cookies are automatically deleted when you close your browser.

10.2 Persistent Cookies

Persistent cookies remain on your device until:

• They naturally expire (after the duration specified)
• You manually delete them through browser settings
• The Service is updated to remove them

10.3 Clearing Cookies

To delete all cookies stored by Keel:

Chrome/Edge

• Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
• Select Cookies and other site data
• Click Clear data

Firefox

• Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
• Select Cookies and Site Data
• Click Clear Now

Safari

• Click Safari > Clear History
• Select "all history"
• Click Clear History

11. International Cookie Usage

Cookies stored on our servers may be transferred to service providers in:

• Australia (Supabase)
• United States (Vercel, OpenAI)
• Europe (Stripe infrastructure)

By using Keel, you consent to these international transfers, which are governed by our Privacy Policy.

12. Cookie Privacy Risks

12.1 Minimizing Risks

Keel minimizes privacy risks by:

• Using secure, encrypted connections (HTTPS)
• Not tracking you across other websites
• Not selling cookie data to third parties
• Limiting analytics to aggregated, anonymized data
• Regularly auditing third-party partners

12.2 Your Role

You can minimize risk by:

• Regularly clearing cookies if using a shared device
• Using private/incognito browsing mode on shared devices
• Keeping your browser and device updated
• Using strong passwords
• Being cautious with personal information

13. Legal Basis for Cookies

Under NZ law and international standards, Keel uses cookies based on:

• Necessity: Essential cookies are necessary for the Service
• Legitimate Interest: Analytics cookies are used to improve the Service
• Consent: You consent to analytics cookies by continuing to use Keel

14. Children's Privacy

Keel is not intended for children under 18. We do not knowingly set cookies for children. If a child uses Keel, only essential cookies (authentication) are set.

15. Policy Updates

This Cookie Policy may be updated to reflect new cookies or tracking technologies, changes to third-party services, legal or regulatory requirements, or service improvements. We will notify you of significant changes via email or by posting an updated policy. Your continued use of Keel following notice constitutes acceptance.

16. Questions About Cookies

If you have questions about how Keel uses cookies:

• Email: sam@onkeel.co.nz
• Website: onkeel.co.nz

You can also visit:

• allaboutcookies.org — Educational resource about cookies
• youronlinechoices.com — Information about online tracking and privacy